Public offer

Provider — the person whose registration details appear at the end of this document; it operates primematematika.com and sells paid products in its own name.

Customer — an individual registered on the platform who purchases a paid product.

Platform — the primematematika.com website and its associated Telegram bot.

Author (teacher) — a user who creates learning content. The Author is NOT a party to the contract with the Customer: the contract is with the Provider.

Product — a digital unit sold for access: a test, a course module, a course, or group membership.

Access — unlocking a Product in the Customer's account; technically, a purchase record on the platform.

The Provider grants the Customer access to digital learning products, and the Customer pays their price.

Products are digital. No physical delivery takes place.

The contents, price and limitations of each Product are shown on its page and form part of the contract.

The offer is deemed fully and unconditionally accepted at the moment the Customer makes payment and uploads proof of payment to the platform.

From acceptance, this document takes effect as a contract between the parties. [LAWYER: add a reference to the relevant article of the Civil Code of the Republic of Uzbekistan on public offers and acceptance.]

Clauses 5–8 (payment and refunds) do not apply to free products.

Prices are stated in Uzbek soum.

Payment takes place OUTSIDE the platform: the Customer transfers funds to the bank card shown on the Product page and uploads an image confirming the payment. The platform operates no acquiring, ledger or balance.

Accepted formats: PNG, JPEG, WebP; maximum size 2 MB. PDF is not accepted.

Only one unreviewed payment may exist per Product at a time.

The uploaded image is stored privately and is visible only to the Provider and the author of the relevant Product.

Payments are reviewed MANUALLY. The review period is stated at the end of this document; if not stated, the Provider reviews within a reasonable time, and no later than 3 (three) business days.

Review ends in one of three outcomes: approval, rejection, or a request for further information.

On APPROVAL access opens immediately and the Customer is notified.

On REJECTION a reason is given and communicated to the Customer. A rejected payment cannot be approved later — the Customer submits new proof of payment.

Rejection may occur if funds did not arrive, the amount does not match, or the proof is illegible. If funds were in fact transferred, they are refunded under clause 8.

For a confirmed purchase, access is granted INDEFINITELY and does not lapse automatically with time.

This is limited by three exceptions, disclosed in advance on the Product page: (a) the period a test remains open; (b) the limit on attempts; (c) how long an online-lesson recording is retained.

Access is tied to the Customer's account and is not transferable.

The Provider may update Product content to improve it. A material reduction in content entitles the Customer to apply under clause 8.

The Provider may revoke a confirmed purchase and close access. This is permitted only on one of the following grounds: the payment was not in fact made or was reversed by the bank; the proof is forged or belongs to another person's payment; access was obtained in breach of the rules.

The reason for revocation is communicated to the Customer in writing.

If payment was in fact made and revocation occurred through the Provider's fault, the sum is refunded in full.

Access granted through a referral reward is not revoked.

Before access is opened, the Customer may cancel the payment and receive a full refund.

After access is opened, a digital product is refunded where: the Product materially differs from its stated description; the Product fails to open or work through the Provider's fault; the purchase was revoked in error by the Provider. [LAWYER: add a reference to the digital-content exception in the Consumer Rights Protection Act.]

Refund requests are sent to the email at the end of this document and are reviewed within 10 (ten) business days.

Funds are returned by the method used for payment, or, where impossible, to bank details supplied by the Customer.

The platform's audience is primarily school students. The platform does not verify age automatically.

Payment on behalf of a minor must be made by a parent or legal guardian, or with their consent.

By making a payment, the payer confirms that they have legal capacity or that a guardian's consent exists.

If a parent or legal guardian reports a payment made without consent, the Provider closes access and refunds the sum paid.

[LAWYER: capacity of minors and guardian consent — confirm Civil Code references and how consent must be documented.]

The Provider maintains access to the Product, reviews payments within the stated period, and responds to the Customer's enquiries.

The Customer provides accurate information, does not share account credentials, and uses the Product for personal study only.

The Customer is responsible for consequences arising from third-party use of their account.

All learning materials on the platform — text, video, test questions, diagrams — are protected by copyright.

The Customer receives a right of use for personal study only. Copying, distribution, resale, public display and derivative works are prohibited.

During online lessons the Customer's name and identifier are displayed on screen. This is done to identify the source should material be distributed.

Breach of this prohibition is grounds for closing access without refund and does not exclude liability provided by law.

Personal data is processed in accordance with the Privacy Policy, which forms an integral part of this document and is published on the site.

Acceptance of this offer constitutes consent to processing to the extent set out in the Privacy Policy.

[LAWYER: personal data, including children's data — add a reference to the applicable act.]

The Provider endeavours to keep the platform running, but is not liable for interruptions attributable to third parties (internet, hosting, video services, payment systems).

Participation in online lessons requires a stable internet connection. Connection quality on the Customer's side is outside the Provider's responsibility.

The Provider's liability is in all cases limited to the amount actually paid for the relevant Product.

The Provider does not guarantee learning outcomes, exam success or any particular score.

The parties are not liable for non-performance caused by natural disasters, states of emergency, decisions of public authorities, or prolonged failures of communications or power supply.

If such circumstances last more than 30 days, either party may terminate the contract; sums paid for services not rendered are refunded.

Disputes are resolved through negotiation. A written claim is sent to the email at the end of this document and is reviewed within 15 (fifteen) days.

Failing agreement, the dispute is resolved in court under the law of the Republic of Uzbekistan. [LAWYER: confirm venue and procedure.]

The Provider may amend the offer. A new revision is published on the site stating its effective date.

Purchases already made are governed by the revision in force at the time of purchase.

Continued use of the platform after an amendment constitutes acceptance of the new revision.

The offer is valid indefinitely from the day it is published on the site until withdrawn by the Provider.

Withdrawal does not affect contracts already concluded.

All enquiries regarding this offer should be sent to: